Privacy Policy

Shenzhen Juyi Technology Co., Ltd. | Legal Representative: Chen Geman
Email: service@caelithy.com

Caelithy™ — Privacy Policy

🔐 Respecting Your Information

Caelithy™ recognizes the importance of handling personal information responsibly. This policy explains the general types of information that may be processed when customers interact with our website or request services from us.

🧩 Information We May Process

Depending on how you use the website, information may include:

  • Contact and communication details
  • Order-related information
  • Product-support correspondence
  • Website interaction and device information
  • Information voluntarily submitted to customer support

⚙️ Why Information May Be Used

Information may be used where reasonably necessary to:

  • Provide website and customer services
  • Process and manage customer requests
  • Support delivery and order administration
  • Respond to questions or product concerns
  • Maintain website functionality and security
  • Improve store usability and service quality
  • Meet applicable legal or administrative requirements

🔒 Responsible Handling

We aim to use reasonable organizational and technical measures to protect information under our control. No online system can guarantee absolute security, but information is handled with appropriate care.

🍪 Website Technologies

The website may use cookies or similar technologies that support essential functionality, remember preferences, understand site usage, or improve performance. Available browser controls may allow users to manage certain cookie settings.

📝 Your Requests

Where applicable, users may contact us to request access, correction, deletion, or other permitted actions concerning personal information.

Privacy requests may be sent to:

service@caelithy.com

Requests are reviewed in accordance with applicable requirements and the nature of the information involved.